I recently purchased Microsoft Surface Laptop Studio from Bestbuy. The highest end model here. It’s awesome when it works… but after just a few days my pen died. I tried changing the batteries. I know how to charge it. It sits under the laptop near the track pad. It will not light up. My device settings say the batteries are at 100%. I read about unpairing and repairing the pen, so I tried that. I was able to unpair it, but not able to repair it back to the device. For $3,000 for the laptop and $100 for the pen, I expected more…
I have started the process of a return or possible exchange because I do not want to get screwed out of $3,000. I am a graphic artist/marketing/video developer/web designer everything that this 3 in one device is designed to do – oh I’m also a gamer, and with this particular model, in theory if it works correctly, it should be the device of my dreams… and it was for about 10 days until the pen just died completely… I’m pretty sure it’s just the pen, but as time was running out to return/exchange I started the process for both pieces… I think it’s just the pen because my finger can move the screen…. but just in case bluetooth or something else is causing the problem, I needed to be extra sure.
So aside from that… my first few days with the device were great…. I was going to review it at some point with a video and lots of photos – I have some unboxing photos right now but that’s not very helpful I know.
I’ve seen a lot of people ask who would use this device, especially in easel mode – I watched a lot of videos before buying this… that was a common thing the reviewer would remark in their videos, because you see, those people they’re not artists like me (and possibly you reading this) – they aren’t the target audience. They’re just some youtuber and blogger with millions of views.
Let me tell you, I use easel mode a lot. I’m drawing and it’s more comfortable and natural that way if it’s on a desk. If it’s in my lap, I do like to squish it all the way down into a tablet.
Some reviewers remarked it’s too heavy to be a tablet. Yeah if you’re just casually browsing the internet or something… but not really much heavier than a large size waccom tablet (with the screen and well you know what I mean if you’re also a graphic designer). Those are heavy too.
Again a dumb marketing move by Microsoft sending the devices to people that aren’t even their target audience.
But I digress, aside from my pen dying in ten days – and yes, I’m very tech savvy and have tried literally everything. It is just fully dead. Aside from THAT pretty BIG caveat…. well I’m impressed. If I can get a new pen that works, I will keep this – and possibly have to keep returning and getting new pens every few days – but hopefully mine was just defective?
Why am I so impressed? Battery life. I told you, I’m editing videos, I’m working on huge large print files, like tradeshow banners that go ceiling to floor, I’m doing hours of web design and coding… This baby flies, he never slows down, and I can work 8 even 10 hours doing intensive graphic stuff UNPLUGGED. Yes it’s true. And the same goes for gaming. This thing is unstoppable.
Watching anime and Kdrama? Easel mode is great for that in my lap or on a desk.
Playing a casual game like a visual novel or otome game where you just read and click occasional prompts? Easel mode again please.
Want to play some hardcore games? Don’t worry this model’s got you covered with the latest intel processors and nvidia graphics. Open it as a laptop and use your standard keyboard and mouse controls, or keep it in Easel mode and pair it with a gaming controller.
2 TB Hard drive?! Yes please. In my review of my Razer Pink Laptop – which is only 2 or so years old now – That was my main complaint – 256gb hard drive only. I bought a 5TB external drive but because of that, I’m mostly chained to my desk, because that drive is big and has additional cords… kinda defeats the purpose of having a laptop. I’m using my Razer for this review, and I still find myself occasionally using my Razer for some tasks. But not for gaming anymore. I find myself using it because I have passwords and programs saved and files saved on here, that’s really the only reason. Every game I have tried in the 10 days with my Surface is running equally well here or there.
Rock solid Keyboard – YES PLEASE AGAIN! – I have an Ipad – It’s not a high end Ipad – it can’t use Apple’s pen, it’s an old model. Got it “free” when I had ATT years ago. (free but then $15 for a “line” ah that’s where they get you lol) – And the official Apple keyboard is whack…. In my lap just watching videos it folds over, falls off… and that damn thing wasn’t cheap either!!!! Fricken like 200 for the keypad… Microsoft Surface Laptop Studio Pro admittedly was not cheap either but at least….. MOSTLY all in one package…. Except that damn “expensive” pen that doesn’t work.
The magnetic pen and magnetic power supply… well they’re mostly pretty nice (aside from the pen literally not working right now) The magnet is strong and stays in place carrying it outdoors or room to room. – They power supply… err…. not so much? I have tripped over it and unplugged it, moved the computer just a LITTLE too far or too fast, and unplugged it, my cats have zoomed by and barely touched it and unplugged it…. But well…. it has amazing battery life for intensive graphic design and gaming work…. so there’s that…. Honestly 99% I use it unplugged and just charge it overnight. Perfect.
Screen is about probably the same size as my Razer. I will take some side by side pics later. Surface screen might be taller, but thinking the diagonal size is about the same there.
All in all, yes I recommend the Microsoft Surface Studio Laptop Pro – As long as I can fix this issue with my pen I will be keeping it.